I have never tried this vendor, but I bought hair from Her Hair company last month. After every week, it was so matted and tangled and fused together that you could not even brush it. I took it out and deep conditioned and had it re-installed to the identical results before the day was out. So I had paid for 2 installs in 2 weeks. I never got to color it or flat iron it because the texture and quality was so bad. It was dry and course and i should have known something was wrong because it already had a reddish gold color to it. It wasn’t the natural brown of unprocessed virgin hair. Well, I called them thinking that they would do right by me because I’ve read that reputable companies will either refund you or replace your hair when you could have a situation that is this bad. Verdict: they offered me no new hair and only refunded $100 or a $400 order. I will never ever order from them again and urge anyone not to do it. YT had nothing but good reviews, but people should search for blogs like this one before making purchases. I have bought hair from LBS that were better quality and lasted longer. I once wore a weave for six months that was bobbi boss remy and it was beautiful. Minimal shedding and that i put plenty of heat to it. My next stop is the BBB. Her Hair is BBB accredited and there are negative reviews that sound just like mine. They’ve mostly positive reviews on there but I am sure those are from the YouTubers who’ve free hair to promote. The rep also said that they usually don’t refund like they were doing me a favor. Never again!